Terms and Conditions

 

OVERVIEW:

This website is operated by Summit Adventures. Throughout the site, the terms “we”, “us” and “our” refer to Summit Adventures. Throughout this site, the terms “you”, “your” and “their” refer to the customer. Summit Adventures offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

PERSONAL INFORMATION

You confirm that:

  1. You have answered all questions by yourself and all information you have provided is true and correct;

  2. You have obtained your own independent, professional advice about passport, visa and health issues;

  3. You do not have any criminal convictions that would make you ineligible for you appropriate visa or entry permits when booking this trip.

If you have any medical conditions that may affect your participation, comfort or safety in this trip, you must check with Summit Adventures before booking. If you do not disclose medical conditions during the booking process, you will be considered as fit and healthy. If you later advise Summit about medical conditions, you acknowledge that the standard cancellation terms will apply.

On some more demanding trips, we also require you to complete and a Self-Assessment form.

For Youth trips we require a completed medical form signed by a medical professional.

PAYMENTS

Balance of Trip Cost

We can make arrangements for you to pay your trip cost off in installments.

Your trip balance is due 60 days from departure.

CANCELLATION POLICY:

We offer a Summit Adventures Booking Guarantee - your tour is fully refundable up to 60 days prior to departure.

CANCELLATION BY US

We may cancel a trip at any time prior to departure if, due to terrorism, natural disasters, political instability or other external events it is not viable for us to operate the planned itinerary. If we cancel your trip, you can transfer amounts paid to an alternate departure date or receive a full refund. In circumstances where the cancellation is due to external events outside our reasonable control refunds will be less any unrecoverable costs. We are not responsible for any incidental expenses that you may have incurred as a result of your booking including but not limited to visas, vaccinations, travel insurance excess or non-refundable flights.

FLIGHTS, TRAVEL INSURANCE AND TRIP INCLUSIONS/ EXCLUSIONS

It is your responsibility to make your own flight arrangements and to purchase your travel insurance which covers from the date you depart your home country to the date you have returned in your home country.

We can assist in booking your international flights and travel insurance on request.

If you choose to purchase your own flights or travel insurance, you must provide us with all required documents, including copy of e-ticket and proof of travel insurance at least 30 days prior to you departure.

INCLUSIONS

The cost of your trip includes:

  • All accommodation from start date of the itinerary to departure date of itinerary;

  • All transport as part of the tour whilst in Nepal;

  • Meals where stipulated in the itinerary by letter (B= breakfast, L=lunch, D=dinner);

  • Sightseeing entry fees as listed in itinerary;

  • The services of porters, Kiwi tour leader and Nepalise guide whilst on trekking routes.

EXCLUSIONS

The cost of your trip excludes:

  • International flights (except for Summit Youth Adventures);

  • Meals where not stipulated by letter (B= breakfast, L=lunch, D=dinner);

  • Travel insurance;

  • Entry visa;

  • Beverages (including water);

  • Any required vaccinations;

  • Accommodation prior or post the trip dates stated in the itinerary;

  • Tips for guides and porter.

TRIP DISRUPTIONS

Alternatives due to flight disruptions:

Weather conditions in the Himalayas can change rapidly, which can result in us needing to make new arrangements quickly. Flights throughout Nepal, particularly in high mountain areas, can be delayed or cancelled due to poor weather conditions. We will attempt to get on the next possible flight to the planned flight, but itineraries are subject to change with flight availability.

If no flights (either plane or helicopter) are possible three days after the intended departure to Lukla, we will travel by road to Phaplu (approximately 9 hours drive by private vehicle) and then trek to Tengboche on the Everest Base Camp route, via Lukla.

If you are booked on a Trek-Only Everest Base Camp tour, we advise allowing a couple of extra days in Kathmandu at the end of your trip should your return flights from Lukla be delayed due to weather conditions.

USE OF GIFT CARDS

  1. Gift Card have no expiry date.

  2. Gift Card’s are available in digital format only.

  3. Gift Card recipients apply the Gift Card code at checkout.

  4. Lost or stolen Gift Cards will not be replaced.

  5. The Gift Card should be held in a secure place, as any person holding the Gift Card may be able to use its value to make purchases.

  6. The bearer of the Gift Card may use the Gift Card to pay toward their trip cost. Purchase with a Gift Card at the checkout by entering the code into the Gift Code box and press “APPLY”.

  7. Unlimited number of Gift Card codes may be used at check out.

  8. The Gift Card can be used in accordance with these Terms, or can be given to another person to use in accordance with these Terms.